What it’s Like to Work at Roccia

Roccia is an award-winning luxury tile, bathroom, and kitchen showroom built around our fundamental values of “Family, Excellence, and Inspiration”.

Since our launch as a small family-run business in 1994 we have strived for perfection, and grown tremendously over recent years. As a result, we’re proud to say that after almost 30 years in the industry, Roccia is a name recognised worldwide, with the U.K.’s largest tile, bath, and kitchen showroom, holding Europe’s most comprehensive range of luxury tile brands. Working for Roccia is a fulfilling job to have, as you become part of a huge family of like-minded individuals with the same goal in mind – to keep up the company’s key values and provide an outstanding service to customers new and old.

We’re thrilled to announce that we have vacancies available and are looking for driven people with a passion for luxury tile, bathroom, and kitchen brands to join our team. Read on to learn more about what it’s like working for Roccia.

The Customer Experience

Our customer service is just one factor that makes us stand out as industry leaders. We believe that building a heart-centred relationship with our customers is what sets us apart from others.

The proof is in our outstanding reviews. Our Google listings for Roccia Preston, Bolton, and the Distribution Centre speak for themselves and are full of fantastic positive reviews from our loyal customers. It always puts a smile on our faces when we see one of our staff members get a special mention, as it shows that our customer service training and reinforcement is working.

Our tile showroom staff receive regular positive reviews such as “excellent customer service”, “amazing showroom experience”, and “service with a smile”.

Exciting and Rewarding Projects

Part of the customer experience is working closely alongside clients to make their kitchen, bathroom, or tile dreams come true. We have been fortunate enough to have worked on many enriching projects and have put smiles on our clients’ faces.

The Scarlett Project was crowned our Project of the Year in 2021, as we believe it was an accurate representation of just how brilliant our work is. Our clients John and Deborah Scarlett wanted a modern home with a stylish design; an all-round crowd-pleaser. And we made their vision a reality.

Working at Roccia is a rewarding experience, as you get to see your client’s dreams come true in front of your eyes. This project, in particular, is a fantastic example of our staff’s willingness to build a close bond with clients in order to go the extra mile and give them exactly what they want and need. Take a look at more of our projects to see what we could do for you.

Celebrity Collaborations

We are fortunate to have worked alongside celebrities, high-profile people, and online influencers on their interior design projects. Roccia has joined forces with a number of these individuals as either one-off shoppers or long-term brand ambassadors to increase our brand awareness and boost their online profile at the same time. In 2021 alone, we brought in over ten new collaborations and are excited to carry on with that side of our marketing.

If this sounds like part of the business that interests you, please don’t hesitate to get in touch, and we will be more than happy to provide you with more information and answer any questions.

Incredible Charity Work Opportunities

As part of our family values, we work alongside several national charities and support numerous local community prospects through The Roccia Foundation.

The Roccia Foundation supports many charities, including Save Our World, Bolton Hospice, North West Air Ambulance, and many more. It also means we can sponsor some truly inspirational people, including emerging talents and local clubs such as MND Association, Preston North End F.C., Khaleel Majid (Boxer), and Max Symonds (Motorcycle Racer), to name a few.

It’s because of the hard work of our staff and the generous donations of our clients that we can provide for these fantastic causes, so we would like to take this time to thank all those involved with these rewarding projects.

Employee Incentives

Because of all the hard work that Roccia staff put into getting us to shine at the top of our field, it’s only fair that we give something back. As a Roccia employee, you will have the opportunity to win an Employee of the Month Award. These awards recognise your work and can be rewarded to you for several reasons. Recent winners got their hands on this award for their dedication to Roccia, their passion, their development of new and exciting areas of the company, their outstanding customer service, and their innovative ideas.

Do you think you could do the same? Take a look at the vacancies on our Careers page to find your new role at Roccia.

Work for an Award Winning Company

We’re thrilled to have won a number of awards and helped put Preston on the map as a hub for luxury bathroom, tile, and kitchen design services paired with outstanding customer service. Winning awards, or even being nominated, helps us stay ahead of the game and highlights us as competition for those in our field. Roccia were finalists in several incredible categories in 2021 alone, such as BIBA’s “Family Business of the Year” and “Most Resilient Business of the Year”, as well as TTAs “Excellence in Marketing” finalists. We were even named TTAs “Excellence in Retail” winners!

Our Vacancies

If this sounds like a company you can see yourself working for, we can’t wait to hear from you. We’re always interested in hearing from those passionate about working for Roccia, but we’re also looking for people to fill some specific roles.